Editorial Policy

This page explains where our information comes from, who checks it, how often it is reviewed, how we handle mistakes, and where AI is used. It applies to every page on this site.

1. Sourcing: official portals are the only authority

For anything a student can be harmed by getting wrong — exam dates, fees, eligibility, passing rules, deadlines, marks distribution — the only authority we accept is CBSE's own material:

— cbse.gov.in — circulars, notices, examination information.

— cbseacademic.nic.in — syllabus, sample question papers, marking schemes, curriculum documents.

— cbseaff.nic.in — school affiliation records.

— DigiLocker and the UMANG app — official digital marksheets and certificates.

— CBSE press releases and the official date sheet for the relevant session.

Where a rule comes from a circular, we state the circular number and its date and link the document. We link CBSE's own PDF and do not re-host it, because a copy on our server can silently fall out of date while the original changes. Textbooks, NCERT solutions and other publishers' answer keys are not our content and we do not reproduce them.

2. How facts are verified, and what we do when sources disagree

Before a claim is published, an editor checks it against the primary document. Three outcomes are possible, and we mark all three honestly.

Verified. We opened the circular or official PDF. The page says so, with the number and date.

Could not reach the primary document. CBSE's sites are often unreachable to automated access. When that happens we say so in the text, name the publication we relied on, give its date, and label the claim as unverified secondary reporting. We do not dress secondary reporting up as confirmed fact.

Sources contradict each other. This happens on exam dates and on the order of post-result services, including when the same website carries two different versions on two pages. We never silently pick one. We name both versions with their sources and dates, say which we would act on and why, and say what would settle it. Unresolved conflicts are collected in one place on the site.

If CBSE has not announced something, we say it has not been announced and give the historical pattern instead. We never fill a gap with an invented date, fee or number, and we do not repeat an implausible figure just because a publication printed it.

3. Updates, review cadence and dates

Every page carries a published date and a last-reviewed date, visible on the page, not hidden in metadata.

Reference pages are reviewed against the CBSE cycle: sample papers and marking schemes on release, the date sheet on publication, registration and LOC deadlines, practical and internal-assessment upload deadlines, results, and the post-result services window. Pages tied to a live event are re-checked when that event moves.

We do not change a page's date to make it look fresh. A last-reviewed date moves only when the page was re-checked, and if something changed, the change is described.

4. Corrections

We publish corrections rather than quietly editing them away.

How to report one: email hello@cbsehelpcenter.com with the page address, what is wrong, and the correct information with a source if you have one. Operator fallback: gyaniversity.publications@gmail.com.

How fast: we reply within 3 working days. Anything that could make a student miss a deadline, pay the wrong fee or take the wrong exam route is urgent: we would rather remove a page than leave a harmful claim standing while we check.

How it is recorded: every substantive correction is logged on the page that carried the error, with the date and a one-line description of what was wrong and what it now says. Corrections are also collected in a single public log.

5. AI assistance, stated plainly

Some drafts on this site are AI-assisted, most often on the news desk where circulars and notices need explaining quickly.

— AI may be used to produce a first draft, structure a page, or summarise a long document.

— AI is never the final authority on a fact. A human editor from the CBSE Help Center Editorial Team checks every published page against the primary source before it goes live, including every date, fee, eligibility rule and number.

— If the primary source could not be reached, the page says so. The editor does not let a plausible-sounding sentence stand in for a verified one.

— Nothing is published automatically without that review.

We use automation for speed on time-sensitive material, never for volume.

6. Independence, advertising and product recommendations

CBSE Help Center is operated and funded by Gyaniversity Publications, an Indian educational publisher that also publishes CBSE study guides.

— Advertising is labelled as advertising. Advertisers have no input into what we write, and ad revenue never decides what is covered or how a rule is described.

— Recommendations for Gyaniversity Publications' study guides are labelled every time as coming from the publisher that operates this site. We do not present our own products as neutral picks.

— We do not run product recommendations on pages about exam failure, revaluation problems, results far below expectation, or attendance risk.

— We take no payment to describe a rule a particular way, and publish no paid placements inside editorial content.

— All tools are free, with no login and no email capture.

7. What we will never publish

— Leaked or purportedly leaked question papers, in any form.

— Guaranteed-result, guaranteed-marks or guaranteed-admission claims.

— Paid agent or fixer services, or any route sold as a shortcut around CBSE's official process.

— Scraped solution dumps, NCERT answer keys, or other publishers' content republished as ours.

— Lists or recommendations of dummy schools. We explain the risk; we do not help anyone find one.

— Any date, fee, percentage, circular number or student count we cannot source.

8. Not an official CBSE website

CBSE Help Center is an independent student help resource operated by Gyaniversity Publications. We are not affiliated with, endorsed by, or acting on behalf of the Central Board of Secondary Education (CBSE), the National Council of Educational Research and Training (NCERT), or any CBSE examination — including the Central Teacher Eligibility Test (CTET), which CBSE also conducts and which this site does not cover. Always confirm dates, fees and rules on cbse.gov.in and cbseacademic.nic.in before acting on them.

Questions about this policy: hello@cbsehelpcenter.com · Operated by Gyaniversity Publications, India. Full postal address available on request by email.